FREE SHIPPING & RETURNS

HOW LONG DOES SHIPPING TAKE?

Your order should be on its way to you within 2 business days. Delivery times will vary, based on the service you selected and your chosen destination. All shipping estimated are calculated in business days.

Region

Typical delivery times

United States

5 - 7 business days

Rest of World

10 - 15 business days

 

*Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact via email: support@thecalibur.com

1. How much does shipping cost?

US orders:

Free Shipping

Rest of World:

Shipping Calculated at Checkout

 

2. What countries do you ship to?

It's easier to tell you what countries we don't ship to!

Albania
Angola
Azerbaijan
Belarus
 Benin
British Indian Ocean Territory
British Virgin Islands
Christmas Island,
Cocos (Keeling) Islands,
Comoros
Congo - Kinshasa
Cook Islands
Curaçao
Djibouti
Equatorial Guinea
Eritrea
Falkland Islands
Faroe Islands
Fiji
French Southern Territories
Georgia
Gibraltar
Greenland
Grenada
Guinea-Bissau
Honduras
Iceland
Kiribati
Kosovo
Kyrgyzstan
Lesotho
Libya
Mayotte
Mongolia
Montenegro
Montserrat
Myanmar (Burma)
Nauru
New Caledonia
Niue
Norfolk Island
North Macedonia
Palestinian Territories
Papua New Guinea
Pitcairn Islands
Russia
Samoa
San Marino
Serbia
Sint Maarten
Solomon Islands
Somalia
South Georgia & South Sandwich Islands
South Sudan
St. Barthélemy
St. Helena
St. Kitts & Nevis
St. Lucia
St. Martin
St. Pierre & Miquelon
St. Vincent & Grenadines
Sudan
Timor-Leste
Tokelau
Tonga
Turks & Caicos Islands
Tuvalu
U.S. Outlying Islands
Uzbekistan
Vanuatu
Vatican City
Wallis & Futuna
Western Sahara

 

3. Has your tracking information been in pre-shipment for over four business days?

Please contact us as soon as possible at support@thecalibur.com. There may have been an issue with the pick-up service, which we'll sort out for you.

What about customs fees?

Orders are shipped from the United States so extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that The Calibur King is not responsible for and does not refund these costs.

RISK-FREE SHOPPING

If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!

INTERNATIONAL DELIVERY

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.

SHIPPING POLICY

The Calibur King is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

The Calibur King will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and...

The customer refuses to accept the package

Number of attempts is made in the country of destination to deliver the package.

The Calibur King reserves the right to abandon the package(s) and will not be responsible for any refund.

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Note: All of our transactions made through Thecalibur.com are authorized and processed by the payment gate of Huration International Investment.

The reasons why we suggest you use PayPal:
- Payment is traceable. By using your PayPal account, you can trace the status of your payment.
- When you make payment for your order, you don’t need to use your credit card online (you can transfer directly from your bank account). When you use your credit card through PayPal, nobody will see your credit card number, which will minimize the risk of unauthorized use.
- Your credit card information is not processed through or stored on our servers, and no information is ever released to a third party.